Welcome to the South Tyneside Housing Ventures Trust Annual Report 2019. The report is divided into sections which give you information on how the company has performed in the last year and what will be improved in the coming year.
Paper copies of the report are available on request for those who are not yet online - please call 0300 123 66 33 to request a copy.
The Regulator of Social Housing is the regulatory body responsible for social housing in England and setting out what is expected of registered housing providers. The standards which have been set are outlined in the Regulatory Framework for Social Housing. South Tyneside Housing Ventures Trust (STHVT) is responsible for ensuring that these standards are met in a clear and accountable way.
The Annual Report sets out the standards expected how the organisation is delivering services to you as a customer.